Track Your Order

As soon as your order is dispatched we email you a tracking number and a link to follow your parcel.

How to track

  • Open the dispatch email we sent you and click the tracking link.
  • Tracking can take 2–3 days to show the first update after dispatch.
  • Your parcel is handed to a UK carrier for the final delivery; the same tracking number keeps working.

No email, or no update for a while?

Check your spam folder first. If you cannot find the email, or tracking has not moved for 7 days, email contact@caseve.co.uk with your order number and we will check it for you within one working day.